BTSR guidebook ~ Training & skills self-evaluation
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Strand 6: Communication with staff which supports the creation of a development cultureLevel A: No provision
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Descriptor
We do not communicate with staff about training and development. Staff are not aware whether training and development is available. There is nowhere for staff to access information on training and development opportunities |
» Level B » |
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What provision at this level looks like and feels like
For the organisation
In 2008, 3% of broadcasters evaluated at this level.
Secret training is approximately the same as no training at all.
Actually it’s worse. Presumably the organisation doesn’t run empty classes. So somebody knows about them. How do they find out, if not through open communications? A black market in training is not conducive to staff morale, and it’s not conducive to a positive return on the investment in training either. Besides, what does zero communication say about your choice of industry?!
This stance only makes sense for organisations that provide no training in the first place.
For the training function
If you are the person who hands out secret training then you might well enjoy a degree of power. But that is likely to be transient: black market training is not sustainable.
Benefits & risks of provision at this level
Benefits
There are no detectable benefits of provision at this level.
Risks
It is tempting to expound at length on the risks here, but these two are pretty substantial on their own:
- Training does not achieve its business purpose
- Staff are demotivated.
Processes & benchmarks for evaluating provision at this level
An absence of communication about training should be easy to spot.
Reference material relevant to this strand and level
| Need it meets | Title | Words | Link |
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Suggestion? Please leave a comment below
Examples of provision at this level
We can’t offer any helpful examples of provision at this level.
What it takes to get to the next level
Technically, all it takes is one email. But you can do better than that. Study the material on Level C (rather than B, which is an OK place to be… but not to aspire to). This is one of those strands where it’s probably more cost-effective to aim high.
