BTSR guidebook ~ Training & skills self-evaluation

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Strand 2: Ensuring new staff are equipped to contribute
Level A: No provision

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We do not provide any form of induction training

» Level B »

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What provision at this level looks like and feels like

For the organisation

In 2008, no broadcasters evaluated at this level.

An organisation without any form of induction process would be very unwelcoming… and not only to newcomers.

For the training function

If a trainer is not empowered to induct new staff, what is s/he empowered to do?

Benefits & risks of provision at this level

Benefits

There are no detectable benefits of provision at this level.

Risks

Not inducting new staff involves several substantial risks:

That new staff will be less effective – they won’t know how to get things done
That they will feel alienated – they won’t know “how we do things around here”
That their efforts will be misdirected – they won’t know the organisation’s aims, values or policies
That they work unsafely, in terms of people’s physical safety or of the organisation’s reputation… or both
That they won’t react in the desired way when an issue arises
That existing staff will spend longer helping new staff get the basics right or – worse – dealing with the consequences of their errors
That the employer will be found to be in breach of employment legislation
That recruitment and retention will suffer.

Processes & benchmarks for evaluating provision at this level

If there is no induction process, the organisation’s provision is at this level.

Reference material relevant to this strand and level

Need it meets	Title	Words	Link
Peter Honey Publications provide a range of useful texts and self-evaluation resources for both individual and organisation use. If you are base / none on any strand have a look at these materials.			http://www.peterhoney.com/

Examples of provision at this level

We can’t offer any helpful examples of provision at this level

What it takes to get to the next level

The following will get you to the next level:

All new starters are formally welcomed by their line manager, who then introduces them to their workmates
Team members brief new starters on:
- the organisation’s overall responsibilities and priorities
- key corporate policies that affect their work, including:
  - dealing with bullying and harassment
  - anti-discrimination
  - confidentiality
- health & safety requirements and procedures
- systems, policies and procedures that directly affect the new starter’s day-to-day work
The key points from the above are provided in writing for later reference
A buddy, coach or mentor is identified who is responsible for helping the new starter with any questions that arise.

Doing some of the above all of the time, or all of the above some of the time, still counts as Level A.

= mandatory

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